Update: Sat 26th Oct 2013 – 9.30am The community forums are now working as intended again. The halloween/autumn theme is in place and should display by default upon login. If not, you can access it via the Change Theme link at the very bottom left hand side of the forums home page. Thanks for your patience whilst this most annoying problem was sorted out. 🙂
Unfortunately we are experiencing pretty major and problematic issues with the Ostomyland Community Support Forums at the moment. Not everyone will encounter the problem on every visit, but the odds are that you will encounter problems. I’m in the process of seeking technical support from the forum software company but I’m not sure if I should really be taking it to the server hosts so I’m taking advice on that at the moment. Because of these issues the forums will be experiencing problems for most of today I should think and possibly well into the weekend if the issue proves to be particularly problematic.
I apologise for any inconvenience caused, but in the meantime if you are need of peer-to-peer ostomy support may I suggest you pop over to our Facebook support group at:
Issues you may encounter when visiting the forums during this period of unexpected down time varies depending on the browser you use. In Google Chrome you may experience just a blank white page. If you’re using Internet Explorer then you may find you get a Internal 500 Server Error. In Firefox it may be either the white page or the 500 error. Finally, if you do manage to access the forums then you will definitely find that the sidebar is missing, and a lot of the little added extras are missing such as the latest posts list etc. This is due to my reverting the board back to it’s basic core software whilst the main issue is investigated and addressed. The sidebar etc will return when the forums are fixed.
There’s no need to report any of these problems if you are experiencing them as the problems are being looked into and I’ll endeavour to get them back up and running as soon as possible. Keep an eye on this post for update, or alternatively keep an eye on the aforementioned Facebook ostomyland support group for updates.
Thanks for your patience during this period of unexpected downtime.